Privacy Policy

Privacy Policy

Effective Date: 20/05/25
Boot & Ball ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and share your information when you visit our website, make a purchase, or otherwise interact with us through our Shopify store.

1. Who We Are

Boot & Ball is a UK-based seller of sport-inspired gifts and merchandise.
Website: www.bootandballprints.com
Email: contact@bootandballprints.com
Registered Address: 27 Nutley Lane, Reigate, Surrey, RH2 9HP, UK

2. Our Platform – Shopify

Our website is hosted on Shopify Inc., an e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Shopify complies with the UK GDPR and uses certified data transfer mechanisms when transferring data internationally. You can view their privacy policy here: https://www.shopify.com/legal/privacy

3. What Data We Collect

We collect the following personal data:

  • Order Information: Name, billing and shipping address, email, phone number, and payment details (processed securely via Shopify Payments, PayPal, etc.)

  • Account Information: If you create an account, we store your login email and order history

  • Marketing Preferences: Your preferences for receiving marketing communications

  • Device Information: IP address, browser type, time zone, cookies, referring site, pages visited (collected via Shopify and third-party analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Manage returns, refunds and customer service

  • Communicate with you about your order or account

  • Improve our website and customer experience

  • Send marketing communications (if you opt in)

5. Sharing Your Data

We only share your data when necessary and with trusted third parties:

  • Shopify – to power our online store and process your order

  • Payment processors – e.g. Shopify Payments, PayPal

  • Shipping providers – e.g. Royal Mail

  • Marketing platforms – if opted in, e.g. Klaviyo for email newsletters

  • Analytics services – e.g. Google Analytics, Meta (Facebook) Pixel

These partners are only permitted to use your data to perform services on our behalf.

6. Cookies

Our website uses cookies and similar tracking technologies to provide functionality, understand performance, and offer targeted advertising.

You can manage cookies via your browser settings or through our site banner when you visit.

See Shopify’s full cookie policy: https://www.shopify.com/legal/cookies

7. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes we collected it, including legal, accounting or reporting obligations.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request erasure of your data

  • Object to direct marketing

  • Withdraw consent at any time

To exercise any of these rights, contact us at [Insert Email].

9. International Transfers

Shopify and some of our partners may process your data outside the UK. In these cases, data is transferred securely under approved safeguards (e.g. Standard Contractual Clauses).

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website, with a revised “Effective Date”.